DELIVERY & RETURNS POLICY
All orders are delivered via Royal Mail tracked and signed for service. Our aim is to deliver your products within 3-5 working days of the order being placed. Please note, we cannot be responsible for orders once they have been signed for at the specified delivery address.
Once a payment has been debited from your account, you will receive a confirmation email of your order. All debit/ credit card holders are subject to validation checks by their respective card issuer. We accept all major debit and credit cards including VISA and MasterCard. Please note, we maintain legal ownership of your order until the full payment has been received.
If for any reason you are not 100% sure about your order, we are happy to offer you a refund or an exchange for any other Hustle of Health products, provided that items are returned back to us within fourteen days of receipt, and are in unopened/ unused, resalable conditions. You also reserve the right to cancel your order within fourteen days of you receiving your products.
If you are returning anything back to us, please notify us via email within the first seven days of you receiving your order, stating your order number, the products you are returning, and the reasons why. In the event that you are returning goods because they have arrived faulty or damaged, please specify “Faulty Return” in the subject email.
All refunds and exchanges are subject to inspection by a Hustle of Health team member prior to authorisation and processing of the refund/ exchange. Once your items have been received by us, and a refund or exchange has been approved, you will receive a confirmation email. Please note that all refunds are provided via bank transfer and can take up to 30 days to process.
We recommend that you return your items via recorded delivery as we cannot be held responsible for goods that do not reach us. All postage and shipping charges will be the customer’s responsibility unless the goods that are being returned were originally faulty or damaged.
Please return all Hustle of Health products to:
Hustle of Health Ltd
Kemp House 152 - 160
City Road, London